AgeChecked Solutions for E-Cigarette Merchants

Whatever business you are in, you will want to offer your customers a streamlined age checking experience. AgeChecked provides of choice of customer-friendly services.

The E-vaping Sector

Over the past few years we have seen the rapid growth of the e-vaping sector as governments across the world have been tightening regulations on the sale of tobacco. As of 2015 around two thirds of the major nations have regulated e-cigarettes and vaping devices in some way. The rules on under age sales of tobacco are found in the Children and Young Persons Act 1933, Children and Young Persons (Protection from Tobacco) Act 1991, Children and Families Act 2014 and the Children and Young Persons (Sale of Tobacco) Order 2007.

The age restrictions on e-vaping merchandise vary from outright bans in countries such as Singapore and Norway, to the absence of regulation in the Netherlands and Poland. This is a rapidly developing area of legislation and e-cigarette retailers need to be constantly updated on the status of their products.

In the UK is legal to vape if you are under 18 – however…

  • It is illegal to sell electronic cigarettes or e-liquid to a person under 18 years.
  • It is illegal to purchase tobacco, e-cigarettes or e-liquid for, or on behalf of a person aged under 18.
  • The above offences carry a £2,500 fine in a Magistrates’ Court.

Do you know the contact details of your customers?

If you have basic contact information for your customers, we can age verify them using that information.
If the details fail to match against our databases, we can provide alternative methods of age verification for your customers.

Age verification tailored for e-cigarette retailers.

We offer a range of seamless age verification services that can be used to check your customers’ eligibility. Whichever service you choose can be tailored to the way you do business.

Batch file checks

Many of the vaping retailers we work with choose to submit all their personal details of their customers at the end of the business day, and submit them as a batch for verification in one go. This is a process which is popular with e-cigarette retailers working on third-party platforms such as eBay. Batch file is the simplest way to access our services, requiring no integration or plugins.
Batch file processing is simple. You choose when and how you want to process the data, upload a file onto the AgeChecked portal. We then send you the results in a few minutes. You will be able to choose the appropriate checks for your business and customer base.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

Self-verification

The AgeChecked customer model is the most sophisticated ‘plug and play’ age verification available online. Plugins are available for a range of popular e-commerce platforms: Magento, Shopify, Woo-commerce etc. No integration is necessary, so you can be up and running in a matter of minutes.
Customers can choose from a range of verification methods – the more methods, the higher the pass rates. Suppose an e-cig retailer, selling via eBay, finds that batch file processing model won’t cover every customer – this is often the case when products have a work-based delivery address. In this instance, customers can be supplied with a unique link to the AgeChecked website where they can self-verify using their driving licence, passport, birth certificate, etc.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

API integration

If you’re looking for a totally seamless age verification which retains the customer entirely in your brand environment, then API calls to our services would be the ideal integration method.
API integration gives you full flexibility to run staged verifications with first, second and even third passes of our various services, to maximize pass rates, whilst keeping costs to a minimum. The only service not available using API is verification via payment card, due to Payment Card Industry Security Protocols.
You can find out more about API in the developers’ section of this site.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

+ Batch file checks

Batch file checks

Many of the vaping retailers we work with choose to submit all their personal details of their customers at the end of the business day, and submit them as a batch for verification in one go. This is a process which is popular with e-cigarette retailers working on third-party platforms such as eBay. Batch file is the simplest way to access our services, requiring no integration or plugins.
Batch file processing is simple. You choose when and how you want to process the data, upload a file onto the AgeChecked portal. We then send you the results in a few minutes. You will be able to choose the appropriate checks for your business and customer base.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

+ Self-verification

Self-verification

The AgeChecked customer model is the most sophisticated ‘plug and play’ age verification available online. Plugins are available for a range of popular e-commerce platforms: Magento, Shopify, Woo-commerce etc. No integration is necessary, so you can be up and running in a matter of minutes.
Customers can choose from a range of verification methods – the more methods, the higher the pass rates. Suppose an e-cig retailer, selling via eBay, finds that batch file processing model won’t cover every customer – this is often the case when products have a work-based delivery address. In this instance, customers can be supplied with a unique link to the AgeChecked website where they can self-verify using their driving licence, passport, birth certificate, etc.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

+ API integration

API integration

If you’re looking for a totally seamless age verification which retains the customer entirely in your brand environment, then API calls to our services would be the ideal integration method.
API integration gives you full flexibility to run staged verifications with first, second and even third passes of our various services, to maximize pass rates, whilst keeping costs to a minimum. The only service not available using API is verification via payment card, due to Payment Card Industry Security Protocols.
You can find out more about API in the developers’ section of this site.

Compliance:

Vaping age verification packages are Tobacco Products Directive 2014/14/EU ( TPD ) compliant and approved by trading standards. The age check service includes recording all age checks that take place on your behalf. A log is accessible by you at any time through the merchant portal, so you may demonstrate ongoing compliance to any enforcement body as required.

Pricing Packages

Do you have a requirement to process larger numbers of checks per month? Contact Sales@AgeChecked.com to arrange a callback.

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PIF
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